The Organization as a Socio-technical System
نویسنده
چکیده
Integrating organizational development (OD) and technological intervention into a total system is one of the more difficult tasks for an executive or consultant to execute. Organizations are profoundly affected by technological advancements and require a flexible customized change model to fit the social network of the specific organization into which technology is being introduced. Examines socio-technical systems (STS) theory and presents classical organization theories of Burns and Stalker, Woodward, Perrow, Thompson, and Trist to develop a contemporary OD intervention in terms of selfregulating work groups (selfleading or self-managing teams) performing interrelated technological tasks. Finally, presents some pointers for executives and consultants in assessing STS interventions via 31 diagnostic questions intended to identify interactions among elements of the system. The organization as a socio-technical system
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